Your clients leave reviews. Make sure they hear back.
Pangolin Review monitors your Google Business Profile and posts personalized, privacy-conscious replies within 24 hours - in your clinic's luxury voice. Your front desk does nothing.
$19/month · No credit card for trial · Cancel anytime
On-brand replies that sound like you
Warm, professional, privacy-conscious. Written in your voice.
Client review
⭐⭐⭐⭐⭐ "Had my Hydrafacial done by Maria - absolutely glowing after! The clinic is spotless and the ambiance is so relaxing. Already booked my next appointment."
Pangolin Review reply (posted within 24h)
Thank you so much for this beautiful review! We're so glad your experience left you glowing - that's exactly what we aim for. Maria will be thrilled to hear your kind words. We can't wait to see you at your next appointment and make it just as wonderful. See you soon! 🌸
Set up in under 10 minutes
Start your free trial
Create your account. No credit card required for the 7-day trial.
Define your clinic's voice
Tone, sign-off, phrases to avoid, anything off-limits. Takes 3 minutes.
Add us as a Google Business Profile Manager
A 2-minute process. You stay the owner with full control. Remove us instantly if needed.
We handle every review from here
New client reviews get a personalized reply within 24 hours. Weekly summary report every Monday.
What clinics are saying
“Our Google reviews now get a response within hours. Clients have noticed how attentive we are, and it's showing in our new client bookings.”
Jennifer Lau, Clinic Director
Lumina Aesthetics, Beverly Hills CA
“We went from 28 reviews to 95 in three months. The replies definitely encouraged more clients to leave feedback. Well worth the $19.”
Dr. Priya Sharma
Glow Med Spa, Houston TX
“The AI understands our tone perfectly. Replies sound like they're from our team. Saves my front desk 30+ minutes a week.”
Office Manager, Kira T.
Azure Aesthetic Clinic, Miami FL
Simple, transparent pricing
All plans include a 7-day free trial. No contracts.
Single Location
For single-location medical spas
- ✓1 Google Business Profile
- ✓Replies within 24 hours
- ✓Custom voice + tone profile
- ✓Weekly performance report
- ✓Negative review alerts
Multi-Location
For clinics with multiple locations
- ✓Up to 5 Google Business Profiles
- ✓Replies within 4-24 hours
- ✓Individual voice profile per location
- ✓Consolidated weekly report
- ✓Priority support
FAQ for medical spas
How does Pangolin Review work for medical spas?
You add our email as a Manager on your Google Business Profile (takes 2 minutes). We monitor every new client review and post a personalized, professional reply within 24 hours - matching your clinic's aesthetic and voice. You receive a weekly performance report.
How do you handle privacy for aesthetic procedure reviews?
We never reference specific treatments or procedures in replies. Every response is carefully worded to be warm and professional without disclosing any client information. If a review mentions a specific procedure, our reply focuses on the experience, not the treatment.
What if a client leaves a negative review about a result?
We flag it immediately and post a calm, empathetic response that protects your reputation while inviting them to connect privately. We never minimize their experience or argue publicly. Negative reviews handled well often convert readers into clients.
Will the replies match our clinic's luxury brand tone?
Absolutely. During onboarding you define your preferred tone (luxurious, clinical, warm, friendly), specific phrases you love, terms to avoid, and your sign-off style. Every reply is crafted to sound exactly like your brand. Flag anything that misses and we rewrite it free.
Start your free 7-day trial today
No credit card required. Setup takes under 10 minutes. Cancel anytime.
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