Your patients are leaving Google reviews. Are you replying?
Pangolin Review monitors your Google Business Profile and posts personalized, HIPAA-conscious replies within 24 hours - so your front desk doesn't have to.
$19/month · No credit card for trial · Cancel anytime
HIPAA-conscious replies, every time
We never confirm or deny patient status. Every reply is professional, empathetic, and protects your practice.
Patient review
⭐⭐ "Waited 45 minutes past my appointment. Staff was nice but communication about the delay would have helped."
Pangolin Review reply (posted within 24h)
Thank you for sharing this, and we sincerely apologize for the wait time at your visit. Respecting your time is something we take seriously, and we clearly fell short here. We've already reviewed our scheduling process as a result. We'd love the chance to make it right - please feel free to reach out to us directly at your convenience. We hope to see you again.
Up and running in under 10 minutes
Start your free trial
Create your account. No credit card required for the 7-day trial.
Tell us your practice voice
Preferred tone, sign-off name, words to avoid, anything off-limits. Takes 3 minutes.
Add us as a Google Business Profile Manager
A 2-minute process. You stay the owner. Remove us any time with one click.
We handle every review from here
New reviews get a reply within 24 hours. You get a weekly summary with all activity.
What dental practices are saying
“My front desk doesn't have to worry about Google replies anymore. Every review gets a thoughtful response within 24 hours. Patients have noticed.”
Dr. Sarah Chen
Bright Smile Dental, Austin TX
“We went from 43 reviews to 120+ in 4 months. Partly from asking patients, but the replies definitely helped - people see an engaged practice and feel more comfortable leaving feedback.”
Dr. Marcus Rivera
Riviera Family Dentistry, Miami FL
“Worth every dollar. Our Google ranking improved noticeably within 60 days. More new patient calls are coming from Google Maps now.”
Office Manager, Jana K.
Lakewood Dental Group, Dallas TX
Simple pricing for dental practices
All plans include a 7-day free trial. No contracts.
Solo Practice
For single-location dental practices
- ✓1 Google Business Profile location
- ✓Replies within 24 hours
- ✓HIPAA-conscious reply guidelines
- ✓Weekly performance report
- ✓Negative review escalation alerts
Multi-Location Group
For dental groups with multiple locations
- ✓Up to 5 Google Business Profile locations
- ✓Replies within 4-24 hours
- ✓Custom voice profile per location
- ✓Weekly group report + per-location breakdown
- ✓Priority support
FAQ for dental practices
How does Pangolin Review work for dental practices?
You add our email as a Manager on your Google Business Profile (takes 2 minutes). We then monitor every new patient review and post a personalized, professional reply within 24 hours - matching your practice's tone and values. You get a weekly report showing all activity.
Is it HIPAA-compliant to reply to Google reviews?
Yes - with care. Google reviews are public, and you can reply to them. The key is to never confirm or deny that someone is a patient in your reply. Our AI is trained to write HIPAA-conscious replies that are warm and professional without disclosing patient information.
What happens when a patient leaves a 1-star or 2-star review?
We flag it to you immediately and send a calm, empathetic response that protects your reputation. We never argue or make excuses - we acknowledge the concern and invite them to contact the practice directly. You stay in control.
Will the replies sound like our dental practice?
Yes. During onboarding you tell us your preferred tone (friendly, professional, clinical), any phrases you love or hate, and your standard sign-off. Every reply is written to match. If one ever misses the mark, flag it and we rewrite it free.
Start your free 7-day trial today
No credit card required. Setup takes under 10 minutes. Cancel anytime.
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